I like to shop on-line. Yeah …. Amazon loves me ….! I like to buy things on-line because I don’t have to go to a store and they deliver the product to my door. If I’m looking for something that would be too heavy to carry out to my car — I just go on-line. Hello new lawn mower / chest freezer / exercise bike. It’s so easy.
But every once in a while, I find myself lured into one of those … “but just wait!!!!” … kind of sites.
I recently found myself watching a video of a guy hinting about some very interesting information he could tell me about a health issue I was researching. It was one of those videos that just goes on and on and has no option to fast-forward to the punch line. Any good sales person knows that you should STOP as soon as you get – “YES“.
Well this guy would have gotten my – “YES” – very early but I had to keep listening waiting to find out how to buy – and then when the “BUY NOW” button finally showed up — I could still hear him yapping away on the previous page while I was trying to actually buying the product.
So I bought a book – at a pretty reasonable price (under $50.00) and it would be delivered to my via email so no waiting. And he had convinced me that I really wanted this information. So everything is good – right?
The minute I made my purchase – other offers started popping up – one after another. They were for similar products about other health issues — only now they were available at this time only … and each one now cost hundreds of dollars.
Now that they had my credit card information I felt like I had to read through all the fine print and then state clearly – ‘No Thanks …. I don’t want your great offer‘. I had to do that about a half a dozen times before it all ended and I could finalize my purchase.
Meanwhile the original video was still running and that guy was still trying to encourage me to BUY. There has to be something wrong with a system that does not stop when you get the sale!
I clicked x to close down the site and immediately a menu popped up asking if I really wanted to leave this page. I assured them that I did want to exit — and immediately another message popped up.
It read: “OK – OK, you can have it for $35.00!!!!”
I did a big double take — shook my head and thought, “whaaaat?” You mean if I had just held off a bit …. this amazing offer …. not available in any store …. would not have disappeared, but would have been about ten dollars cheaper??????
So I had a little chuckle and hit the “Yes – I really do want to leave this page” button. Only to receive another message saying: “Alright – alright … you got us – we will let you have it for $25.00″ !!!
Now I am not just saying “Whaaaaattttt” !!!!! I am actually adding a “T” and an “F” to the end of that “W”.
(Is it permissible to say WTF in a blog? — whatever — you guys all get the point by this time.)
So if I just had just been a tougher customer, I could have gotten the same product for about half the price.
But my question remains — Why would you make that offer to someone who had already paid ??????
I think they need to work on their web-site.
For me the comic-relief was worth the extra Twenty bucks I paid. I am still laughing about it two days later.
And – incidentally – it is two days later and I still haven’t read any of the information I purchased. It is all saved on my desktop, waiting for some day when I again have an inclination to read about that health issue.